DISPUT – Dispute Resolution
DISPUT 390 (COMM 390)(SOC 390) CONFLICT MANAGEMENT (3-0-3)(F/S). Examination of the causes of conflict, conflict management theory, and conflict management techniques applied in interpersonal, intergroup, organizational, and community settings. Discussion and skill development through experiential learning will focus on such conflict management techniques as interpersonal management, mediation, arbitration, negotiation, and reconciliation. May be taken for credit in COMM, DISPUT, or SOC but not for more than one department.
DISPUT 400 BASIC MEDIATION SKILLS (3-0-3)(F/S). Students learn the theoretical foundations of negotiation and mediation, types of mediation, mediation models, mediation case work skills, building the mediation plan, interpersonal communication skills for mediation, and various resolution techniques. Students will mediate several simulated and/or actual practice cases.
DISPUT 401 NEGOTIATION (3-0-3)(F/S). The theory and practice of communicating with others to achieve a goal. Explores both competitive and cooperative approaches. Emphasizes reaching wise outcomes amicably and efficiently.
DISPUT 402 CULTURE AND CONFLICT (3-0-3)(F/S). Interpersonal relationships are impacted by cultural differences in ways that sometimes cause conflicts. Understanding one’s root culture compared to other cultures can help prevent intercultural conflict. Techniques for responding to intercultural conflict at the work and relationship level will be presented. PREREQ: COMM/DISPUT/SOC 390.
DISPUT 446 MEDIATION COMPETENCY BOARDS (0-0-1)(F/S). Competency-based testing is required by several mediation professional organizations. Students conduct case work and mediate a case from within their emphasis area before a panel of expert mediators. Students discuss issues related to mediation within their specialty area. (Pass/Fail.) PREREQ: PERM/PROGRAM DIRECTOR.